Eryk GƂodziƄski Monika Ferreira
/FRANCHISE MARKET RESEARCH

Franchise Market Research

Franchise network maturity report
October 2025
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It is the organisationally mature networks that are more profitable. With them, it is easier to profit in the network.

Dear Friends of the Franchise 2.0 Ecosystem, Partners, Entrepreneurs, Investors, Innovators, Franchise Fans!

We are presenting the complete Franchise Market Research Report, created in partnership with Professor Eryk GƂodziƄski and his research team at the Faculty of Management of Warsaw University of Technology, and with research firm ARC Rynek i Opinia.

In October, at the Franchise 2.0 Conference, we presented the first collected market data and preliminary conclusions. We then submitted the Report to the opinions and comments of Leaders, Managers and Experts in franchising. And here is the full version of the Report, supplemented with statements from people truly engaged in the practice of franchise business. They show how things look for them, what they think and how they design solutions for their networks and their value proposition for franchisees.

I left writing this editorial until the end, because until the last moment I was not sure what I most wanted to highlight from what we managed to prove in the Research. The question of what to emphasise as a conclusion above all, so that transformational value would be created for the industry.

Our Research clearly shows that more mature franchise networks more often achieve profitability — simultaneously at the level of the franchise network and the franchise unit — than those that are still striving for the systematic organisation of their operations.

Build and scale your franchise on the foundation of a mature organisation and management solutions. Then, as a network operator, you will profit more from the franchise business — and so will your franchisees.

Meanwhile, networks lack strategy execution, and franchisees lack openness and readiness for change.

As a Franchise Innovator, I have been developing the Franchise 2.0 Ecosystem for several years, consistently trying to demonstrate two key success factors for growth in the franchise model.

First, scale the business when organisational readiness exists — otherwise scaling in franchising will not succeed. Second, continuously reach for management solutions and Franchise Innovation for your business. Reach for 2.0.

When you scale the business, you need to have a consciously prepared organisation that can handle the challenges of growing scale. You need a systemically and structurally mature company with the capacity for scalability as you move through phases of development and growth.

It is worth knowing that only around 9% of companies grow profitably. This is the paradox of growth. Revenue grows, but profits do not — or you earn less with higher revenues, because organisational complexity emerges.

And if you are a franchise, you must even more so be a system, because franchising is naturally about the system. Franchising is a System.

And we proved it. More mature franchise systems are more often profitable. In our Franchise Market Research we also confirmed this relationship.

In researching the market, we diagnosed a need to improve process maturity at the level of management processes. We saw that only very few networks standardise management know-how.

Networks provide franchisees with operational know-how, but not managerial know-how. Here lies the gap and the opportunity to build competitive advantage for network operators.

Franchising is about People. Lead them.

For networks that are increasing the share of franchise outlets in their business, the challenge of the future will be leading people in the network in their business and equipping them with impactful strategic, organisational, technological and financial solutions.

This is the role of Impact Franchising.

The franchise market exists. The franchise market is dynamic!

In the Research we observed dynamic growth across most franchise networks. Over the last year, 77% of the surveyed companies increased the number of franchise outlets, and 74% increased the number of customers.

Taking care of the professional and financial wellbeing of franchisees will be an important challenge for the industry in the coming years and may provide it with transformational value and help to increase scale.

I see enormous opportunities for the further development of the franchise market, its durability and flourishing, when we move to a higher level of building organisations and align management between franchisor and franchisee.

This is New Franchise Entrepreneurship. There is an enormous space in franchising today for the development of thinking and acting in terms of modern technological entrepreneurship.

I invite you to read the Report and engage in dialogue in the Franchise 2.0 Ecosystem.

To Nowa Przedsiębiorczoƛć Franczyzowa. Ogromna jest dziƛ przestrzeƄ in franchising dla rozwoju myƛlenia i dziaƂania w kategoriach nowoczesnej przedsiębiorczoƛci technologicznej.

Zapraszam Was do lektury Reportu i zaangaĆŒowania w dialog w Ecosystemie Franchise 2.0.

Monika Ferreira
Monika Ferreira
Founding Partner, Strategic Advisor, I'GS In Good Strategy, Franchise 2.0 Author of the Franchise 2.0 development and management model Franchise Innovator, Research Initiator
/GENERAL IDEA & OBJECTIVES

Research project idea and objectives

The goal of the "Franchise Market Research 2025" project is to study the maturity of franchise systems across 4 main research areas: System, Profitability, Scalability, Impactfulness — and to link maturity with its impact on profitability for both the franchisor and franchisee.

We want to show how these areas, being features of a well-designed franchise model, affect profit and the security of network development.

We want to democratise Impact Franchising and Franchise Innovation. The practice of Impact Franchising and Franchise Innovation is:

  • the ability to continuously connect new strategic, organisational, technological and financial solutions to compete better and achieve better financial results,
  • the ability to change — the practice of Franchise Innovation requires organisational maturity of the System and the skill of continuously testing new solutions,
  • the triad of People, Organisation and Technological Entrepreneurship — key areas of impact in Impact Franchising.
FRANCHISE 2.0 PROFITABILITY IMPACT MODEL
When do you profit from franchising?
Your good
franchise
Franchise 2.0
❀
1
Impactfulness
Impact Franchising
2
Scalability
3
Profitability
4
FRANCHISE SYSTEM
System maturity
Strategic Partners
of the Franchise Market Research and Report in Poland
/OPINIONS

Voices from the market. Leaders, Managers and Experts in the Franchise 2.0 Ecosystem

Alexandre Saussard
Alexandre Saussard
President of the Management Board
Auchan Poland
We are aware of current market changes and focus on strengthening the offer for franchisees by building a culture of innovation and support in adapting to new forms of activity, such as neighbourhood stores or supermarkets. We are actively working to increase the readiness of franchisees to introduce innovations, offering tools, training and joint strategies. A key element is a focus on price optimisation and delivering the highest quality to customers.
Ɓukasz Dojka
Ɓukasz Dojka
Founder & Chairman
Xtreme Brands
From the perspective of Xtreme Brands, operator of two franchise brands — Xtreme Fitness Gyms and Xtreme KiDS — the franchise market research results very well reflect the reality of dynamically developing networks. Scaling a franchise today is not just about replicating a model, but above all about the ability to build a coherent ecosystem of people, processes and technology that grows in a controlled and profitable way.
RafaƂ Wierzbicki
RafaƂ Wierzbicki
CEO & Co-founder
wall printers
I am convinced that the long-term success of a franchise network depends above all on the quality of the people we invite to cooperate and on how consistently we develop their potential. Who the franchisee is, their values, motivation and readiness for development directly translates into business results and the consistency of the entire brand.
Prof. Agnieszka Skala-Gosk
Prof. Agnieszka Skala-Gosk
Faculty of Management
Warsaw University of Technology
The research results show that most franchise networks are growing dynamically, but the pace of this growth does not always stem from the maturity of the business model — it is often the result of market conditions or sector specifics. It is therefore worth implementing tools to control the scaling process and organise the key growth levers.
Agata Szoka
Agata Szoka
CEO Learning Space
Franchise 2.0 digital education Partner
The report clearly shows that the maturity of franchise networks is increasingly determined by the quality of the education system and knowledge transfer — from a refined onboarding process to the development of partners' business competencies. The key now is to combine a refined franchise model with modern, scalable edtech tools.
Tomasz Stec
Tomasz Stec
Managing Partner
Simon Kucher
The franchise model has confirmed its effectiveness as a format with great business scaling potential, but today ensuring its profitable growth — for both franchisors and franchisees — is becoming critical. Appropriate financial management systems and access to reliable data enable a partnership discussion about the results of both sides.

Project Leaders

The initiators of the research project are:
Monika Ferreira
Monika
Ferreira
  • Founding Partner & Strategic Advisor at I'GS In Good Strategy, Franchise 2.0, Franchise Innovator, Initiator of the Franchise 2.0 Ecosystem.
  • Author of the book "Franchise 2.0. Strategies for scaling franchise networks" and of the Franchise 2.0 system-building methodology.
  • Co-creator of the Transformational Education in Franchising programme at Kozminski Executive Business School.
  • Co-creator of the strategic entrepreneurship education model for Ć»abka Polska.
  • Initiator of the "Franchise Brands with Impact" competition.
  • Author of the Franchise 2.0 podcast.
Prof. Eryk GƂodziƄski
Prof. Eryk
GƂodziƄski
  • Franchise market researcher and business advisor at the Faculty of Management, Warsaw University of Technology.
  • Co-creator of the strategic entrepreneurship education model at Ć»abka Polska.
  • Co-creator of the Transformational Education in Franchising programme for Leaders, Managers and Franchisees.
  • Chairman of the Franchise Brands with Impact competition jury; responsible for methodological and substantive supervision of the Franchise Market Research.
The research was conducted by ARC Rynek i Opinia under the leadership of vice-president Dr Adam Czarnecki, who was responsible for ensuring the methodological correctness of quantitative and qualitative research and managing the research technical team.
The Research Team also included:
Karolina Bartosiak
ARC Rynek i Opinia manager responsible for conducting quantitative (survey) research
Barbara Zaborowska-Czajka
ARC Rynek i Opinia manager responsible for conducting qualitative (interview) research

Our Mission

"We want to democratise Impact Franchising and Franchise Innovation. The practice of Impact Franchising and Franchise Innovation is the ability to continuously connect new strategic, organisational, technological and financial solutions to compete better and achieve better financial results. It is the ability to change."

Monika Ferreira, Author of the Franchise 2.0 Methodology

"Franchising is a business model that is growing rapidly. Until now, we have known little about the mechanisms governing this model. We want to better understand franchising in its Polish edition, help it transform and better achieve the goals of the franchisor and franchisee."

Dr Eryk GƂodziƄski, Warsaw University of Technology

Why is franchise market research important?

We are presenting the report "Franchise Market Research 2025" — the first study of its kind in Poland showing the solutions used by franchise networks.

The report was created as a result of quantitative and qualitative research and consultations with market practitioners. It shows the level of maturity of franchise systems and the directions of their development.

We divided the report into 7 important areas defining the maturity of a franchise network. In each of them we present in order:

  • introductions defining the area ("WORTH KNOWING")
  • results of quantitative research (percentage data)
  • market perspective (qualitative quotes)
  • summaries and recommendations ("YOUR REFLECTION")
  • expert comments

On behalf of the research team, I would like to thank all those who contributed to the creation of the report. I believe it will contribute to the professionalisation of building franchise models.

The "Franchise Market Research 2025" report and the Franchise Brands with Impact competition support transparency, safety and development of the franchise market.

I invite you to read the report.

Dr Eryk GƂodziƄski
Dr Eryk GƂodziƄski Faculty of Management, Warsaw University of Technology
Dr Eryk GƂodziƄski